- UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER HOW TO
- UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER MANUALS
- UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER INSTALL
Note that you may need to show the hidden files and folders: If you are not able to scan from Control Center 4, continue to S tep 5. If you are able to scan from the Control Center 4 software you can close this file and use the scanner. Try scanning from Control Center 4 again. Try connecting the USB cable to a different USB port on the computer (it should be connected directly to the computer, do not connect it through a USB hub or extension cable).
UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER MANUALS
Consult the FAQ’s and Manuals here at our support website for connecting your Brother device to the network:Įnsure that the USB cable is connected correctly at both ends. If you do not see your model in the list after refreshing, it is likely that the Brother device is not connected to the network. Click the Network Setting tab and choose Specify your machine by name and click Browse.ģ.Ĝhoose the Brother machine you want to use and click OK.Ĥ.Ĝlick OK to close the scanner properties. The Network Scanner Properties dialogue box appears.
UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER HOW TO
Open Scanner Properties ( How to open scanner properties)Ģ. Step 4: Browse for the scanner on the network/Connect USB cableġ. If you are not able to scan from Windows Fax and Scan, continue to Step 4 If you are able to scan from Windows Fax and Scan, continue to Step 5. Windows Fax and scan will open, press New Scan at the top.
Press the Windows key + R on your keyboard, type wfs into the box and press OK. If you are not able to scan from Control Center 4, continue to Step 3. You can close this file and use the scanner. If you are able to scan from the Control Center 4 software, the drivers are installed and functioning correctly.
If you can scan from the Control Centre 4 software but are not able to scan directly from the machine, continue to Step 6. Select a Scan option such as File or Image and then Scan to start the scan. Within Brother Utilities, select the model from the Model drop down list then Click Scan>Control Center 4. Step 2: Scan from the Brother Control Center 4 software on the computer If the Correct Brother model is installed for the connection type that you are using, continue to Step 2.
UNABLE TO SCAN TO COMPUTER USING BROTHER PRINTER INSTALL
If your model is not listed in the Model drop down, or you do not have Brother Utilities installed on the computer, download and install the Driver and Software Package from our website. If your model is installed on a network it should have LAN at the end of the model name. Open the Brother Utilities icon on the desktop, make sure that your model is listed in the Model drop down list. Step 1: Check to ensure that the Brother drivers and software have been installed on the computer **If you are connected to a VPN, you will need to disable the VPN connection to be able to print over a network. Wait 2 minutes after restarting the devices, then try scanning. ** Before completing the steps below, restart the computer, the Brother device and your wireless router/wireless range extenders if you are printing through a network. If there is an error on the Brother device, the error will need to be resolved by following the steps in the User Guide for your model. **Ensure that there are no error messages on the Brother device. FAQ: Unable to scan from a Windows computer
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